Frequently Asked Questions
Everything you need to know about your order and our rock 'n' roll style.
How long will it take for my order to ship?
Most orders are processed and shipped within 1-3 business days. Once your package is on its way, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain items, such as intimate apparel and final sale pieces, are non-returnable.
Do you ship internationally?
Yes, we ship our underground fashion worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How do I know which size to order?
Since we carry various independent brands, sizing can vary. We provide a detailed size guide on each product page, but if you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I visit your physical store in New York City?
Absolutely. You can visit our legendary storefront at 96 East 7th Street in the East Village to shop our full collection in person.